What type of information do you collect?

We receive, collect and store any information you enter on our website or provide us in any other way. In addition, We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, communications); comments and feedback.

 

How do you collect information?

When you conduct a transaction or message us through our contact form on our website, as part of the process, we collect personal information you give us such as your name, number and email address. Your personal information will be used for the specific reasons stated above only.

 

Why do you collect such personal information?

We collect such Non-personal and Personal Information for the following purposes:

1. To provide and operate tour event and ticketing services;

2. To provide our Users with ongoing customer assistance and technical support;

3. To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;

4. To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services; 

5. To comply with any applicable laws and regulations.

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How do you store, use, share and disclose your site visitors' personal information?

Our website is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our event tickets to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.

 

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

 

How do you communicate with your site visitors?

We may contact you to notify you regarding your purchase, to troubleshoot problems with your purchase, to resolve a dispute, to collect fees or monies owed, to send updates about our event, or as otherwise necessary to contact you to enforce applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email or telephone.